- Once order is placed, items will be delivered as per the given time slot.
- All orders will be dispatched, according to the slot chosen while ordering on the same day.
- Our delivery service is available in limited areas in Kolkata. The serviceable pin codes are already listed in the website. We deliver within a radius of 10 kilometers from our store.
- There will a standard delivery charge of Rs.99/- on all orders. Delivery charges may vary depending on location and order value.
- We offer free delivery on order value above Rs.1,00,000/-.
- In rare cases, there may be a delay in delivery of your order due to pandemics / floods / heavy rainfall / natural calamity / national bandh / curfews / traffic jams / festival times / regulated traffic movements or any other impediments that may restrict the delivery of the order.
- If you received your order damaged, please contact us at the earliest to file a claim. Please save all packaging materials and damaged goods before filing a claim.
- A shipment shall be considered to be undeliverable if
- the recipient’s address is incomplete, illegible, incorrect or cannot be located,
- the recipient fails or refuses to accept delivery or sign or pay for delivery of any shipment.
- the shipment would likely cause damage or delay to other shipments or goods, or injury to persons,
- the shipment is detained or otherwise unable to clear local or State boundaries.